Cookies Policy
- What are cookies?
- What do we use cookies for?
- What types of cookies do we use?
- How can I control or delete cookies?
- Third Party websites and cookies
- Changes to Policy
- What are cookies?
- What do we use cookies for?
- analyse trends;
- administer services;
- remember your preferences;
- track users’ movements around our website;
- gather demographic information about our user base as a whole;
- enable you to navigate between webpages more efficiently and improve your experience on our website;
- help us understand how our website is used so we can improve it; and
- record information about your visit to help tailor advertising and content specific to you.
- What types of cookies do we use?
- How can I control or delete cookies?
- Third Party websites and cookies
- Changes to Policy
We reserve the right to download and store cookies to users of computers (or other internet-enabled devices) when accessing our web-based IT Systems and keep such cookies on such devices for a reasonable period subject to user’s consent. We also reserve the right to collect any relevant information using cookies for legitimate business or technical analysis and improvement of user experience subject to user’s consent.
Blocking, disabling, removing or performing any action by users to prevent full or partial functioning of
cookies may impact users experience, content delivery and/or intended functionality of such IT Systems.
This Policy applies to information collected and used by us when you access and use our website and our internal portals. This information is collected through instruments known as cookies and various other technologies used to set and interact with cookies on our site. Please note that this Cookies Policy does not apply to, and we are not responsible for, the privacy practices of third-party websites which may be linked to our website and our internal portals.
Cookies are text files containing small amounts of information which are downloaded to your device (e.g. computer, mobile phone etc) when you visit a website. Cookies are then sent back to the originating web domain on your subsequent visits to that domain. Most web pages contain elements from multiple web domains so when you visit our website or our internal portal, your browser may receive cookies from several sources.
Cookies may either be a persistent cookie or session cookie. A persistent cookie remains on your computer or device after you closed your browser, so we can remember if you have visited our website or our internal portals before or your preferences. The period a persistent cookie stays on your computer varies and is set out in What types of cookies do we use? A session cookie is stored temporarily on your computer and or device while you use the website or our internal portals and is deleted when you close your internet browser (or once your session ends).
Cookies help the website user navigate efficiently between pages, remember preferences and analyse how you use websites, internal portals and online services. They can also be used to tailor advertising to your interests through tracking your browsing across websites.
We use cookies for various purposes, such as to:
Our cookies are either first-party cookies or third-party cookies. Whether cookies are first-party cookies or third-party cookies depends on the website or domain placing the cookies. In the context of this Cookies Policy, first-party cookies are cookies set by us and all the information collected from such cookies are received by us, while third party cookies are set by other parties, we do business with, and we do not have access or control over these technologies.
Strictly Necessary Cookies:
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but that will cause some parts of the site to not work. These cookies do not store any personally identifiable information.
| Name of cookie | Source | Purpose | Cookies | Lifespan |
| access-token | Pacifica | For user authentication on CMS | First party | 24 hours |
| customerDetail | Pacifica | Checks if a user is authenticated and authorized to access a route based on cookie data. | First party | 7 hours |
| szSearchToken | Pacifica | It stores a temporary session token to track search activity performed by a user on a website. | First Party | session |
| x-domain-user | Pacifica | For user authentication on Content Management System(CMS) | First Party | 24 hours |
| x-domain-user-accessLocation | Pacifica | To obtain user location access | First Party | 24 hours |
Performance cookies:
These cookies collect and report on aggregate non-identifiable information, which helps us understand the performance of the website and provides insights on how the site is currently used and how it can be improved. They help us know which pages are the most and least popular and see how visitors move around the site. If you do not allow these cookies, we will not know when you have visited our site and will not be able to monitor its performance.
| Name of cookie | Source | Purpose | Cookies | Lifespan |
| ar_debug | Google Analytics | LinkedIn retargeting, analytics, and debugging | Third Party | 1 month 4 days |
| CLID | Microsoft Clarity | Identifies the first-time Clarity saw this user on any site using Clarity. | Third Party | 1 year |
| _clck | Pacifica | Persists the Clarity User ID and preferences, unique to that site is attributed to the same user ID. | First Party | 1 year |
| _clsk | Pacifica | Microsoft Clarity sets this cookie to store and consolidate a user's pageviews into a single session recording. | First Party | 1 day |
| _ga | Pacifica | The _ga cookie, installed by Google Analytics, calculates visitor,session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. | First Party | 1 year 1 month 5 days |
| _gat_gtag_UA_* | Pacifica | Google Analytics sets this cookie to store a unique user ID. | First Party | 1 minute |
| _gid | Pacifica | Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously. | First Party | 1 day |
| _ga_* | Pacifica | Google Analytics sets this cookie to store and count page views. | First Party | 1 year 1 month 5 days |
Targeting Cookies:
These cookies record information about your visit to our website or internal portals. We use these cookies to improve our content, to help target advertising and content specific to you. They do not store directly personal information but are based on uniquely identifying your browser and internet device.
| Name of cookie | Source | Purpose | Cookies | Lifespan |
| AEC | Ensures that requests within a browsing session are made by the user, not by other sites. | Third party | 6 months | |
| ANONCHK | Microsoft Clarity | The ANONCHK cookie, set by Bing, is used to store a user's session ID and also verify the clicks from ads on the Bing search engine. The cookie helps in reporting and personalization as well. | Third party | 6 hours |
| IDE | Double Click | Used by Google Ads to deliver targeted advertising. | Third party | 1 year 1 month |
| MUID | Microsoft Clarity | Microsoft Bing sets this cookie to identify unique web browsers visiting Microsoft sites. These cookies are used for advertising, site analytics, and other operational purposes. | Third party | 1 year 24 days |
| MR | Microsoft | This cookie, set by Bing, is used to collect user information for analytics purposes. | Third party | 7 days |
| SM | Microsoft Clarity | Microsoft Clarity cookie set this cookie for synchronizing the MUID across Microsoft domains. | Third party | session |
| SRM_B | Microsoft | Used by Microsoft Advertising as a unique ID for visitors. | Third party | 1 year 24 days |
| SRM_I | Microsoft | Tracks ad clicks and user interactions for attribution and analytics. | Third party | 1 year |
| NID | Google analytics/measurement helper. | Third party | 6 months | |
| _gcl_au | Pacifica | Google Tag Manager sets this cookie to experiment advertisement efficiency of websites using their services. | First party | 3 months |
| _ga_<container-id> | Pacifica | Used to persist session state. | First party | 2 years |
The cookies consent tool can be utilised to customise your cookies preferences. The tool will record when you have consented to our Cookies Policy and will ask for consent once a year to ensure users stay up to date with changes to our Cookies Policy and Data Protection and Privacy Policy. The cookies consent tool specifically controls the performance cookies, and targeting cookies set by using our website or internal portals. Strictly necessary cookies cannot be disabled, nor can the tool be used to block cookies on third party websites linked from our website or internal portals.
You can also change your preferences for our website and/or the websites of any third parties by changing your browser settings. Please note that most internet browsers are initially set up to automatically accept cookies. You can change the settings to block cookies or to alert you when cookies are being sent to your device. Please refer to your browser settings to adjust or modify your cookie preferences. If you use different devices to view and access our website, you will need to ensure that each browser on each device is adjusted to suit your cookie preferences. Please visit www.allaboutcookies.org for more details on how to delete or reject cookies and for further information on cookies generally.
If cookies are deleted, the information collected prior to the preference change may still be used. However, we will stop using the disabled cookie to collect any further information from your user experience.
Our website may, from time to time, contain links to and from third party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites. Third parties may use cookies which are downloaded when you visit our site.
The Company reserves the right to amend this policy at its sole discretion. In case of amendments, the policy owner will inform relevant staff and users appropriately.
We reserve the right to download and store cookies to users of computers (or other internet-enabled devices) when accessing our web-based IT Systems and keep such cookies on such devices for a reasonable period subject to user’s consent. We also reserve the right to collect any relevant information using cookies for legitimate business or technical analysis and improvement of user experience subject to user’s consent.
Blocking, disabling, removing or performing any action by users to prevent full or partial functioning of
cookies may impact users experience, content delivery and/or intended functionality of such IT Systems.This Policy applies to information collected and used by us when you access and use our website and our internal portals. This information is collected through instruments known as cookies and various other technologies used to set and interact with cookies on our site. Please note that this Cookies Policy does not apply to, and we are not responsible for, the privacy practices of third-party websites which may be linked to our website and our internal portals.
Cookies are text files containing small amounts of information which are downloaded to your device (e.g. computer, mobile phone etc) when you visit a website. Cookies are then sent back to the originating web domain on your subsequent visits to that domain. Most web pages contain elements from multiple web domains so when you visit our website or our internal portal, your browser may receive cookies from several sources.
Cookies may either be a persistent cookie or session cookie. A persistent cookie remains on your computer or device after you closed your browser, so we can remember if you have visited our website or our internal portals before or your preferences. The period a persistent cookie stays on your computer varies and is set out in What types of cookies do we use? A session cookie is stored temporarily on your computer and or device while you use the website or our internal portals and is deleted when you close your internet browser (or once your session ends).
Cookies help the website user navigate efficiently between pages, remember preferences and analyse how you use websites, internal portals and online services. They can also be used to tailor advertising to your interests through tracking your browsing across websites.
We use cookies for various purposes, such as to:
- analyse trends;
- administer services;
- remember your preferences;
- track users’ movements around our website;
- gather demographic information about our user base as a whole;
- enable you to navigate between webpages more efficiently and improve your experience on our website;
- help us understand how our website is used so we can improve it; and
- record information about your visit to help tailor advertising and content specific to you.
Our cookies are either first-party cookies or third-party cookies. Whether cookies are first-party cookies or third-party cookies depends on the website or domain placing the cookies. In the context of this Cookies Policy, first-party cookies are cookies set by us and all the information collected from such cookies are received by us, while third party cookies are set by other parties, we do business with, and we do not have access or control over these technologies.
Strictly Necessary Cookies:
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but that will cause some parts of the site to not work. These cookies do not store any personally identifiable information.
Name of cookie Source Purpose Cookies Lifespan access-token Pacifica For user authentication on CMS First party 24 hours customerDetail Pacifica Checks if a user is authenticated and authorized to access a route based on cookie data. First party 7 hours szSearchToken Pacifica It stores a temporary session token to track search activity performed by a user on a website. First Party session x-domain-user Pacifica For user authentication on Content Management System(CMS) First Party 24 hours x-domain-user-accessLocation Pacifica To obtain user location access First Party 24 hours Performance cookies:
These cookies collect and report on aggregate non-identifiable information, which helps us understand the performance of the website and provides insights on how the site is currently used and how it can be improved. They help us know which pages are the most and least popular and see how visitors move around the site. If you do not allow these cookies, we will not know when you have visited our site and will not be able to monitor its performance.
Name of cookie Source Purpose Cookies Lifespan ar_debug Google Analytics LinkedIn retargeting, analytics, and debugging Third Party 1 month 4 days CLID Microsoft Clarity Identifies the first-time Clarity saw this user on any site using Clarity. Third Party 1 year _clck Pacifica Persists the Clarity User ID and preferences, unique to that site is attributed to the same user ID. First Party 1 year _clsk Pacifica Microsoft Clarity sets this cookie to store and consolidate a user's pageviews into a single session recording. First Party 1 day _ga Pacifica The _ga cookie, installed by Google Analytics, calculates visitor,session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. First Party 1 year 1 month 5 days _gat_gtag_UA_* Pacifica Google Analytics sets this cookie to store a unique user ID. First Party 1 minute _gid Pacifica Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously. First Party 1 day _ga_* Pacifica Google Analytics sets this cookie to store and count page
views.First Party 1 year 1 month 5 days Targeting Cookies:
These cookies record information about your visit to our website or internal portals. We use these cookies to improve our content, to help target advertising and content specific to you. They do not store directly personal information but are based on uniquely identifying your browser and internet device.
Name of cookie Source Purpose Cookies Lifespan AEC Google Ensures that requests within a browsing session are made by the user, not by other sites. Third party 6 months ANONCHK Microsoft Clarity The ANONCHK cookie, set by Bing, is used to store a
user's session ID and also verify the clicks from ads on the Bing search engine. The cookie helps in reporting and personalization as well.Third party 6 hours IDE Double Click Used by Google Ads to deliver targeted advertising. Third party 1 year 1 month MUID Microsoft Clarity Microsoft Bing sets this cookie to identify unique web browsers visiting Microsoft sites. These cookies are used for advertising, site analytics, and other operational purposes. Third party 1 year 24 days MR Microsoft This cookie, set by Bing, is used to collect user information for analytics purposes. Third party 7 days SM Microsoft Clarity Microsoft Clarity cookie set this cookie for synchronizing the MUID across Microsoft domains. Third party session SRM_B Microsoft Used by Microsoft Advertising as a unique ID for visitors. Third party 1 year 24 days SRM_I Microsoft Tracks ad clicks and user interactions for attribution and analytics. Third party 1 year NID Google Google analytics/measurement helper. Third party 6 months _gcl_au Pacifica Google Tag Manager sets this cookie to experiment
advertisement efficiency of websites using their services.First party 3 months _ga_<container-id> Pacifica Used to persist session state. First party 2 years The cookies consent tool can be utilised to customise your cookies preferences. The tool will record when you have consented to our Cookies Policy and will ask for consent once a year to ensure users stay up to date with changes to our Cookies Policy and Data Protection and Privacy Policy. The cookies consent tool specifically controls the performance cookies, and targeting cookies set by using our website or internal portals. Strictly necessary cookies cannot be disabled, nor can the tool be used to block cookies on third party websites linked from our website or internal portals.
You can also change your preferences for our website and/or the websites of any third parties by changing your browser settings. Please note that most internet browsers are initially set up to automatically accept cookies. You can change the settings to block cookies or to alert you when cookies are being sent to your device. Please refer to your browser settings to adjust or modify your cookie preferences. If you use different devices to view and access our website, you will need to ensure that each browser on each device is adjusted to suit your cookie preferences. Please visit www.allaboutcookies.org for more details on how to delete or reject cookies and for further information on cookies generally.
If cookies are deleted, the information collected prior to the preference change may still be used. However, we will stop using the disabled cookie to collect any further information from your user experience.
Our website may, from time to time, contain links to and from third party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites. Third parties may use cookies which are downloaded when you visit our site.